Bask Acceptable Use Policy

Date of Last Revision:

October 20, 2025

Bask Health Inc. (hereinafter, “Bask” or “we”) offers a software platform (the “Bask Platform”) that provides tools and technology for telehealth companies. While we believe in the free and open exchange of ideas and services, there are some activities that are incompatible with Bask’s mission to make healthcare better for everyone. This Acceptable Use Policy (“AUP”) describes activities that are prohibited in connection with your use of the Services.

1. Prohibited Activities

The following activities are prohibited:

  • Interference with the Bask Platform: You may not interfere or otherwise negatively impact any aspect of the Bask Platform or any third-party integrations that are linked to the Bask Platform.

  • Child exploitation: You may not offer goods or services, or post or upload materials that exploit or abuse children, including but not limited to images or depictions of child abuse or sexual abuse, or that present children in a sexual manner.

  • Harassment, bullying, defamation, and threats: You may not offer goods or services, or post or upload materials, that harass, bully, defame, or threaten a specific individual.

  • Hateful content: You may not use the Bask Platform to promote or condone hate or violence against people based on race, ethnicity, color, national origin, religion, age, gender, sexual orientation, disability, medical condition, veteran status, or other forms of discriminatory intolerance. You may not use the Bask Platform to promote or support organizations, platforms, or people that: (i) promote or condone such hate; or (ii) threaten or condone violence to further a cause.

  • Illegal activities: You may not offer goods or services, or post or upload materials, that contravene or that facilitate or promote activities that contravene, the laws of the jurisdictions in which you operate or do business.

  • Intellectual property: You may not offer goods or services, or post or upload materials, that infringe on the copyright or trademarks of others.

  • Malicious and deceptive practices: You may not use the Services to transmit malware or host phishing pages. You may not perform activities or upload or distribute materials that harm or disrupt the operation of the Bask Platform or other infrastructure of Bask or others, including Bask's third-party partners. You may not use the Bask Platform for deceptive commercial practices or any other illegal or deceptive activities.

  • Personal, confidential, and protected health information: You may not post or upload any materials that contain personally identifiable information, sensitive personal information, or confidential information, such as credit card numbers, confidential national ID numbers, or account passwords unless you have consent from the person to whom the information belongs or who is otherwise authorized to provide such consent. You must comply with all applicable laws and regulations governing the processing, use, or disclosure of protected health information.

  • Self-harm: You may not offer goods or services, or post or upload materials, that promote self-harm.

  • Spam: You may not use the Bask Platform to transmit unsolicited bulk or commercial electronic messages. You may not use the Bask Platform for the purpose of running unconfirmed mailing lists or telephone number lists (“messaging lists”).

  • Terrorist organizations: You may not offer goods or services, or post or upload materials, that imply or promote support or funding of, or membership in, a terrorist organization.

2. Enforcement

We may, at any time and without notice, remove any materials, and suspend or terminate your account on, or your access to, the Bask Platform if you engage in activities that violate the letter or spirit of this AUP, even if such violating activities occur outside of your use of the Bask Platform.

Bask has the right, but not the obligation, to monitor or investigate any materials and your use of the Bask Platform at any time for compliance with this AUP and the Bask Terms of Service (located at bask.health/terms), or any other agreement between you and Bask governing your use of the Bask Platform (collectively, the “Terms”). Our determination of whether a violation of this AUP has occurred will be final and binding, and any action taken with respect to enforcing this AUP, including taking no action at all, will be at our sole discretion.

Bask may modify this AUP at any time by posting a revised version at bask.health/aup. By continuing to use the Bask Platform or to access your account after a revised version of the AUP has been posted, you agree to comply with the latest version of the AUP. In the event of a conflict between the AUP and the Terms, this AUP will take precedence on the subject matter herein, but only to the extent required to resolve such conflict.

If you feel that a user of the Bask Platform has violated this AUP, please contact us at legal@bask.health.

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